Investor Charter
Vision and mission, the services provided, your rights as an investor, and the do’s and don’ts of dealing with any Investment Adviser.
Investor ChartereMpower is the investment advisory practice of Atul Gupta, registered with the Securities and Exchange Board of India. Every investor should be able to invest in the right products for their needs, monitor them against their goals, and reach financial wellness.
Our philosophy
Benjamin GrahamSuccessful investing is about managing risk, not avoiding it.
Regulatory disclosures
SEBI requires an Investment Adviser to publish its charter, its complaint record and its grievance process. Ours are below, updated monthly.
Vision and mission, the services provided, your rights as an investor, and the do’s and don’ts of dealing with any Investment Adviser.
Investor CharterThe monthly and annual record of complaints received, resolved and pending, disclosed in the format SEBI prescribes.
Complaint DataHow to raise a query, the timelines you can hold us to, and how to escalate to SEBI’s SCORES platform or the ODR portal.
Redressal & SCORESThe grievance redressal and escalation matrix, including the dedicated channel for accessibility-related complaints from persons with disabilities.
GrievancesInvestor tools
If our response does not satisfy you, these are the regulator’s own channels. You do not need our permission to use them.
SEBI’s centralised, web-based grievance redressal system, with a two-level review of every complaint against an Investment Adviser.
scores.sebi.gov.in (opens the SEBI SCORES website)Online conciliation and arbitration for disputes arising in the Indian securities market, if you remain dissatisfied after our resolution.
smartodr.in (opens the SMART ODR portal)